Agency AR Deposit Processor
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Agency AR Deposit Processor

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Article summary

Role Description and Responsibilities

The Agency AR Deposit Processor is the agency role responsible for creating and updating the deposit, payment, and accounting. Role responsibilities include:

  • Creating and updating deposits
  • Viewing and reviewing returned items and debit memos
  • Submitting the Research Reconciliation Assistance Request form
  • Viewing custom ACH NOC page
  • Running AR data reports
  • Viewing AR Deposit and payment inquiry data
  • Responsible for month end period close preparations.
  • Reviews any pending transactions that have not been approved and posted.
  • Reviews alerts to update errors and monitors to understand the transaction lifecycle for the next action in the system.
  • Reviews exceptions and determines if the errors should be adjusted or a value needs to be added/changed.

Role Functions

The following table describes what the Agency AR Deposit Processor does in each related Business Process and related workflows. The table also describes the related Topic and Activity found on the Florida PALM Topics and Activities list.

Topic

Activity

Business Process

Related Workflow

Managing Direct Journal Deposits

Manually Creating Deposit and Accounting Entries

60.2.1 Direct Journal Deposits

ARW002

Managing Direct Journal Deposits

Creating Deposit and Accounting Entries via Spreadsheet Upload

60.2.1 Direct Journal Deposits

N/A

Managing Direct Journal Deposits

Reviewing and Reconciling Deposits

60.2.1 Direct Journal Deposits

N/A

Managing Direct Journal Deposits

Processing Deposits through Workflow

60.2.1 Direct Journal Deposits

N/A

Managing Direct Journal Deposits

Managing Exceptions

60.2.1 Direct Journal Deposits

ARW002

Managing AR Deposits

Manually Creating a Customer Payment

60.2.2 AR Deposits

N/A

Managing AR Deposits

Creating a Customer Payment by Spreadsheet Upload

60.2.2 AR Deposits

N/A

Managing AR Deposits

Reviewing and Reconciling Deposits

60.2.2 AR Deposits

N/A

Managing AR Deposits

Building a Payment Worksheet

60.2.2 AR Deposits

N/A

Managing AR Deposits

Processing a Customer Overpayment

60.2.2 Deposits

N/A

Managing AR Deposits

Processing a Returned Item related to a Customer and AR Item

60.2.3 Returned Items

N/A

Managing Returned Items

Managing Edit Errors

60.2.1 Direct Journal Deposits, 60.2.2 AR Deposits, 60.2.3 Returned Items

ARW002

Managing Returned Items

Managing Cash Exceptions

60.2.1 Direct Journal Deposits, 60.2.3 Returned Items

ARW002

Managing Returned Items

Reclassifying Accounting on a Returned Item

60.2.3 Returned Items

N/A

Managing Direct Journal Deposits

Submitting a Research Request/Reconciliation Assistance Form

60.2.1 Direct Journal Deposits

N/A

Conflicts with Other Roles

The table below includes the roles that conflict with the Agency AR Deposit Processor, including separation of duty (SOD) conflicts and system enforced restrictions. If an agency identifies a SOD conflict that cannot be resolved, the agency must submit justification and compensating controls to Division of Accounting and Auditing (A&A) to request an exception. A&A will review the agency’s submitted request to determine if an exception will be granted.

End User Role

Type of Conflict

Reasoning

Agency AR Deposit Approver

System Enforced Restriction

It is a standard practice for a processor not to approve their own transactions, thus the system enforces this restriction.

A user assigned both the Agency AR Deposit Processor and the Agency AR Deposit Approver role will not be able to approve a deposit transaction they entered.

Learning Path

This table shows the available learning materials for each of the Topics and Activities this End User Role will be assigned.

Topic

Activity

Learning Material



Coming Soon

Other Information

This section includes additional information about this role’s relationships to other roles.

N/A 

Version History

Date

Revision Description

05/19/2025

Original Version


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