Agency Interface Error Viewer

Role Description and Responsibilities

The Agency Interface Error Viewer role is the agency role, assigned by Florida PALM module, responsible for reviewing inbound interface errors and taking the necessary corrective actions to resolve them. Users assigned this role can access error logs through a link that is included in automated email notifications. This role is intended to be assigned to functional and technical support staff that are responsible for resolving interface processing errors.

Available module-specific role include:

• Agency AM Interface Error Viewer
• Agency AP Interface Error Viewer
• Agency AR Interface Error Viewer
• Agency CM Interface Error Viewer
• Agency CT Interface Error Viewer
• Agency GL Interface Error Viewer
• Agency GM Interface Error Viewer
• Agency KK Interface Error Viewer
• Agency PC Interface Error Viewer
• Agency PO Interface Error Viewer
• Agency PR Interface Error Viewer
• Agency SD Interface Error Viewer
• Agency IU Interface Error Viewer

Role Functions

The following table describes what the Agency Interface Error Viewer does in each related Business Process and related workflows, if any. The table also describes the related Topic and Activity found on the Florida PALM Topics and Activities list.

Conflicts with Other Roles

The table below includes the roles that conflict with the Agency Interface Error Viewer, including separation of duty (SOD) conflicts and system enforced restrictions. If an agency identifies a SOD conflict that cannot be resolved, the agency must submit justification and compensating controls to Division of Accounting and Auditing (A&A) to request an exception. A&A will review the agency’s submitted request to determine if an exception will be granted.

Learning Path

This table shows the available learning materials for each of the Topics and Activities this End User Role will be assigned.

Other Information

This section includes additional information about this role’s relationships to other roles.

• Currently, there are no notifications or alerts built into other functional roles to indicate when an interface error has occurred. As a result, users without the Interface Error Viewer role would not be aware of which process instance to access in order to review the error logs.

Version History