Agency Requestor
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Agency Requestor
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Role Description and Responsibilities
This role was implemented with the CMS Wave.
The Agency Requestor is the agency end user who submits requests to DFS Treasury for assistance using the Treasury Correspondence Form in Florida PALM. Role responsibilities include:
- Adds and updates Treasury Correspondence Form.
- Adds and updates E-Payment Request Form.
- Adds and updates Banking Services Request Form.
- Runs banking reports.
Role Functions
The following table describes what the Agency Requestor does in each related Business Process and related workflows, if any. The table also describes the related Topic and Activity found on the Florida PALM Topics and Activities list.
Topic | Activity | Business Process | Related Workflow |
|---|---|---|---|
Managing Bank Accounts | Processing an E-Payment Request Form | N/A | |
Managing Bank Accounts | Processing a Banking Services Request Form | N/A | |
Managing Bank Accounts | Creating and Maintaining Bank Accounts | N/A | |
Managing Bank Accounts | Processing a Research Request/Reconciliation Assistance Form | N/A | |
Managing Bank Accounts | Processing Order Supplies Form | N/A |
Conflicts with Other Roles
The table below includes the roles that conflict with the Agency Requestor, including separation of duty (SOD) conflicts and system enforced restrictions. If an agency identifies a SOD conflict that cannot be resolved, the agency must submit justification and compensating controls to Division of Accounting and Auditing (A&A) to request an exception. A&A will review the agency’s submitted request to determine if an exception will be granted.
End User Role | Type of Conflict | Reasoning |
|---|---|---|
DFS Bank Account Maintainer | SOD | End user should not request updates to bank account information they maintain or be able to affect balances for accounts they establish. An agency end user should not be assigned a DFS role and vice versa. |
DFS Correspondence Processor | SOD | An agency end user should not be assigned a DFS role and vice versa. |
DFS Reconciliation Processor | SOD | End user should not have the ability to process bank related activities for transactions they reconcile. An agency end user should not be assigned a DFS role and vice versa. |
Learning Path
This table shows the available learning materials for each of the Topics and Activities this End User Role will be assigned.
Topic | Activity | Learning Material |
|---|---|---|
Coming Soon |
Other Information
This section includes additional information about this role’s relationships to other roles.
- This role will have access to protected banking data.
- The Agency Requestor submits the Treasury Correspondence Form to the DFS Correspondence Processor and submits the E-Payment Request Form to the DFS Bank Account Maintainer.
- The Agency Banking Reporter and GL Reporter roles will automatically be assigned to the Agency Requestor and do not require separate assignment.
Version History
Date | Revision Description |
|---|---|
05/19/2025 | Original Version |
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