Agency AR Item Processor
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Agency AR Item Processor
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Role Description and Responsibilities
The Agency AR Item Processor is the agency role responsible for entering and maintaining receivables. Role responsibilities include:
- Adds maintenance worksheet
- Add/update AR pending item data
- Add Item Accounting entries
- Reviews Item Accounting page
- Run AR data reports
- Views create/maintain/update maintenance worksheet page
- Reviews returned items
- Viewing regular deposit and accounting page.
- Add and update receivables
- Run AR Item reports
- View AR Item Inquiry pages
- Responsible for month end period close preparations.
- Reviews any pending transactions that have not been approved and posted.
- Reviews alerts to update errors and monitors to understand the transaction lifecycle for the next action in the system.
- Reviews exceptions and determines if the errors should be adjusted or a value needs to be added/changed.
Role Functions
The following table describes what the Agency AR Item Processor does in each related Business Process and related workflows. The table also describes the related Topic and Activity found on the Florida PALM Topics and Activities list.
Topic | Activity | Business Process | Related Workflow |
|---|---|---|---|
Entering and Maintaining Accounts Receivables | Manually Creating and Updating Accounts Receivables | ARW003 | |
Entering and Maintaining Accounts Receivables | Creating and Updating Accounts Receivables via Spreadsheet Upload | ARW003 | |
Entering and Maintaining Accounts Receivables | Processing AR Items through Workflow | ARW003 | |
Entering and Maintaining Accounts Receivables | Creating and Issuing a Refund | N/A | |
Entering and Maintaining Accounts Receivables | Creating a Write-off Request | ARW007 | |
Entering and Maintaining Accounts Receivables | Processing a Write-off Request through Workflow | ARW007 | |
Managing Returned Items | Processing a Returned Item related to a Customer and AR Item | N/A | |
Managing Returned Items | Managing Edit Errors | 60.2.1 Direct Journal Deposits, 60.2.2 AR Deposits, 60.2.3 Returned Items | ARW002 |
Managing Returned Items | Managing Cash Exceptions | ARW002 | |
Managing Returned Items | Reclassifying Accounting on a Returned Item | N/A |
Conflicts with Other Roles
The table below includes the roles that conflict with the Agency AR Item Processor, including separation of duty (SOD) conflicts and system enforced restrictions. If an agency identifies a SOD conflict that cannot be resolved, the agency must submit justification and compensating controls to Division of Accounting and Auditing (A&A) to request an exception. A&A will review the agency’s submitted request to determine if an exception will be granted.
End User Role | Type of Conflict | Reasoning |
|---|---|---|
Agency AR Item Approver | System Enforced Restriction | It is a standard practice for a processor not to approve their own transactions, thus the system enforces this restriction. |
Agency Customer Maintainer | SOD | A user that is assigned the Agency Customer Maintainer is prohibited from creating a maintenance worksheet to refund a customer. |
Learning Path
This table shows the available learning materials for each of the Topics and Activities this End User Role will be assigned.
Topic | Activity | Learning Material |
|---|---|---|
Coming Soon |
Other Information
This section includes additional information about this role’s relationships to other roles.
- The Agency AR Item Processor creates maintenance worksheets for write-offs that are approved by the Agency AR Write-Off Approver and DFS AR Write-Off Approver. They also create AR transactions approved by the Agency AR Item Approver.
Version History
Date | Revision Description |
|---|---|
05/19/2025 | Original Version |
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